At Jewel Of The Nile Jewellers we collect personal information about you in order to provide you with the best service and a personalised shopping experience. We gather this information about you when you engage with us and use our Services, including, but not limited to, when you purchase products using our sites, register or complete forms on our sites, submit user-generated reviews, and interact in any socail media functions or digital marketing.

• Personal information such as your name, date of birth and gender.

• Contact information such as email address, postal address and telephone number.

• Financial information such as credit / debit card numbers.

• Your marketing preferences, including any consent you have given us when you set up an online account.

• If you contact us by telephone, email or live chat we may keep a record of that correspondence.

Information related to your browser, device or operating system that you use to access our Services.

your IP address, the website you came from, information on actions taken on our services including, but not limited to, pages viewed, dates and times of visits, time spent on each page and products viewed, clicked on, added to your basket and purchased.

We process your personal data including, but not limited to, the following purposes:

• to personalise our products and services for you.

• to process and fulfil your order and to provide products and services you have requested.

• to provide customer service care.

• sending you information about changes to our terms or policies.

• verifying your identity.

• to prevent, investigate and/or report fraud, misrepresentation, security incidents or crime, in accordance with applicable law.

For occasional direct marketing to send you e-newsletters and other promotional material about our services.

To place cookies and use similar tracking technologies (as set out in the “Cookies” section and the information provided to you when those technologies are used) to personalise content and advertising for you and to allow our content to function better.

If you no longer wish for us to use your personal information for marketing purposes, you have an absolute right to opt-out at any time. You can do this by clicking on the “Unsubscribe” link at the bottom of our emails or by contacting us at jewelofthenilejewellers.com.au

When you register your personal information with Jewel Of The Nile Jewellers, you consent to the use of your personal data in line with this Privacy Policy. If you are under the age of 18, you must inform a parent or a guardian about our Privacy Policy and obtain their agreement to this before using any of our online services including, but not limited to, registration with Jewel Of The Nile Jewellers, placing an order with us.

Without your consent, we may share your personal data in response to legal process, for example, a court order or a subpoena, a law enforcement or government agency’s request. We may also share your data with third parties if this will help us to enforce our policies and terms of use, to check for potential illegal website intrusion or hacking activities, and to protect the safety of other users.

Where we process personal data for marketing purposes, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely so that we can respect your request in future.Where we process personal data in connection with performing a contract we will keep the data unless you ask for it to be removed.

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data. You have an absolute right to opt-out of direct marketing at any time by contacting us at jewelofthenilejewellers.com.au.

We have put in place physical, electronic, and managerial procedures designed to help prevent unauthorised access, and to maintain website data security, and to use correctly the personal data we collect online. Although we take appropriate measures to safeguard against unauthorised disclosures of personal data, we cannot assure you that your personal data will never be disclosed, altered or destroyed in a manner that is inconsistent with this privacy policy.

How to manage and remove cookies. The Help menu on the menu bar of most browsers also tells you how to prevent your browser from accepting new cookies, how to delete old cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. For further information, see www.aboutcookies.org.

We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt-out of direct marketing, you can get in touch at jewelofthenilejewellers.com.au, ring us on +61 (03) 5977 3711, or write to us at Jewel Of The Nile Jewellers, Shop 13, Craft Village, 14 Mornington Tyabb Rd, Tyabb Victoria 3913 Australia